Privacy Policy

Last updated: 23 May 2026

MILE AI UK Ltd (“MILE”, “we”, “our”) operates the website mileai.co.uk and provides AI software for courier and logistics operations. This policy explains what personal data we collect through this website and how we handle it.

What we collect

When you submit a demo request through our website, we collect:

• Your name and work email address
• Your company name and (optionally) role
• Your approximate monthly parcel volume
• Any message you choose to include
• Technical metadata about the request (IP address, timestamp)

How we use it

We use this information to follow up with you about your demo request and to discuss whether MILE is a good fit for your operation. We do not share it with third parties for their own marketing, sell it, or use it for marketing communications unrelated to your enquiry.

Lawful basis

We process this data under our legitimate interest in responding to business enquiries you have initiated. You can withdraw your enquiry at any time by emailing us.

Where it is stored

We use a third-party transactional email provider to deliver demo enquiries to our company inbox. We do not maintain a separate CRM or marketing database of website submissions.

How long we keep it

We retain demo enquiry emails for as long as is needed to manage our business relationship with you, or for up to two years if no relationship develops. You can request earlier deletion by contacting us.

Your rights

Under UK GDPR you have the right to access, correct, delete, or restrict our processing of your personal data, and to object to processing or request data portability. To exercise any of these rights, email us at info@mileai.co.uk.

Cookies and analytics

This website does not use cookies for tracking or analytics, and we do not run third-party advertising trackers.

Contact

For any privacy-related questions or requests, contact us at info@mileai.co.uk.

If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the UK Information Commissioner's Office at ico.org.uk.